Knowledge and work instructions.
The knowledge of your best people, searchable for everyone.
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What it often comes down to.
In the words of the people who do the work.
- 01
Capturing knowledge
Your experienced planners, estimators and technicians know everything, but none of it is written down. When they leave, that knowledge goes with them.
- 02
Less dependent on one person
For every question, everyone goes to the same colleague. When they are away, the work stops. And getting a new colleague up to speed takes months.
- 03
Shop floor and office on the same page
Technicians, drivers and planners each have their own picture. Information gets lost along the way, and no one knows which version is right.
What it does.
The system proposes. A person decides.
- Work instructions, procedures and fault history in one place.
- With every task, the instruction that goes with it, on the phone.
- New colleagues learn the job from what experienced colleagues recorded.
- What the system does
- Finds the answer in instructions and history, with the source shown.
- A person decides
- The specialist decides what the right way of working is.
What it looks like.
The TRA starts from what is already known about the installation. Including what went wrong before.
Demo company
- TRA
- LMRA
- Risks
- Reports
- Instructions
Demo company › TRA
- TRA-0412 · tank T-12
- Risks
- Measures
- History
- Risks proposed
- 14
- From earlier TRAs
- 11
- From reports
- 2
At tank T-9, product flowed back via the fill line in March (M-212). Proposal: a blind flange in the fill line, as an extra LOTO point.The work planner finalises the TRA; the crew does the LMRA.
Add measureAdjustAt tank T-9, product flowed back via the fill line in March (M-212). Proposal: a blind flange in the fill line, as an extra LOTO point.The work planner finalises the TRA; the crew does the LMRA.
Add measureAdjustExample. Demo company; names and figures are fictitious.
Where it applies.
In these sectors, and how it works there now.
| Sector and process | How it works now | What could be better |
|---|---|---|
| Energy & chemicalsTRA and LMRA | Now: Risks are assessed per task on a form, just before work starts. | What could be better: Reusing risks instead of writing them down again, with lessons from earlier work included. |
| Logistics & transportTrip planning | Now: The planner assigns orders to trucks and drivers, taking drivers’ hours into account. | What could be better: The planner’s knowledge in the schedule itself, not in a spreadsheet alongside. |
| Construction & infrastructureKLIC and excavation | Now: A dig notification before every excavation; the KLIC data package has to reach the crew. | What could be better: The drawing at the dig site, and less excavation damage. |
| ManufacturingWork preparation and planning | Now: Routing, machine groups and capacity; much of it is still on paper or in Excel. | What could be better: Seeing set-up time and overruns while you can still adjust. |
| ManufacturingTechnical file and CE | Now: Risk assessment, technical file and manual per machine variant. | What could be better: The technical file kept up to date per variant, ready for the Machinery Regulation. |
| Installation & maintenanceBreakdown service | Now: A fault comes in by phone, portal or building management system. The planner assesses the urgency and sends an engineer. | What could be better: Response time and first-time fix that do not depend on who happens to be available. |
Show us one process that could be lighter.
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